Frequently Asked Questions

ProTrak offers a range of GPS trackers, including the FMB002, FMT100, and FMB920 for personal vehicles and fleets, and the Thatcham-approved Scorpion S5 and S7 for insurance-approved tracking. We also offer the Scorpion X-Series Immobiliser, which protects against key cloning and relay theft alongside your tracker. Each device comes with real-time tracking, security alerts, and access through our web and mobile platforms.

The right tracker depends on your vehicle and how you plan to use it. FMB002 and FMB003 are plug-and-play OBD options for compatible vehicles, while the FMB920 provides a discreet hardwired solution. The FMT100 is suitable for battery-mounted installation, while Scorpion S5, S5+ and S7 are designed for insurance-approved vehicle security.

Yes. Compatible ProTrak tracking devices provide real-time vehicle location tracking, journey history and alerts through the available tracking platform. This allows you to monitor vehicle movements remotely from supported web and mobile applications.

Activation depends on the device and ProTrak setup. Once the tracker has been installed or connected correctly, it can be configured and activated for use with the ProTrak tracking platform. If you need help with activation or setup, the ProTrak support team can assist.

Selected Scorpion devices, including the S5, S5+ and S7, are insurance-approved tracking solutions. The Scorpion X Series Immobiliser uses CAN-BUS integration to provide additional protection against relay attacks, key cloning and unauthorised vehicle use.

Yes, Fleet tracking systems will assist companies in utilising tracking technology to provide constant tracking of their vehicles, routes, driver behavior, and more to improve visibility and management of the entire fleet.

Yes. ProTrak provides vehicle tracking solutions across the UK and is based in Greater Manchester. Vehicles can be monitored remotely through the supported ProTrak tracking platform, subject to network coverage and device requirements.

Installation depends on the tracker you choose. FMB002 and FMB003 are plug-and-play OBD trackers, while the FMB920 requires connection to the vehicle's electrical system. The FMT100 uses a battery-mounted installation, while insurance-approved Scorpion trackers such as the S5, S5+ and S7 require professional installation to meet the relevant security and insurer requirements.

Yes, the use of a GPS tracking system can send alerts in the case of any unauthorised movement, geofencing entry/exits, over-speeding, tampering, and other security alert events. The alerts will assist you respond appropriately in time for a potential theft or vehicle misuse.

You can choose a GPS tracker for personal vehicles, fleet management or insurance-approved vehicle security based on your requirements and purchase it through the ProTrak website. If you're unsure which tracker is suitable, contact the team for help choosing the right device and installation option.